Data protection
The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing in the context of our website.
CONTACT WITH US
If you contact us using the form on the website or by e-mail, the data you provide will be stored by us for six months for the purpose of processing the inquiry and in the event of follow-up questions. We do not pass on this data without your consent.
COOKIES
Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage.
We use cookies to make our website more user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognize your browser the next time you visit our website.
If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.
If cookies are deactivated, the functionality of our website may be restricted.
GOOGLE MAPS
We use the maps of the “Google Maps” service of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Privacy Policy: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.
GOOGLE FONTS
We use fonts (“Google Fonts”) from the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Privacy Policy: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.
GOOGLE RECAPTCHA
We use the “ReCaptcha” function to prevent bots from making entries in online forms, for example. It is offered by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Privacy Policy: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.
WEB ANALYSIS
Our website uses functions of the web analysis service Google Analytics. The provider is Google Inc. with registered office at 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Cookies are used for this purpose, which enable an analysis of the use of the website by its users. The information generated in this way is transferred to the Google server in the USA and stored there. You can prevent this by setting up your browser so that no cookies are stored.
We have concluded a corresponding contract with the provider for commissioned data processing.
Our concern within the meaning of the GDPR (legitimate interest) is the improvement of our offer and our website. As the privacy of our users is important to us, the user data is pseudonymized.
Your IP address is recorded, but immediately pseudonymized (e.g. by deleting the last 8 bits). This means that only a rough localization is possible.
Data processing is carried out on the basis of the statutory provisions of Section 96 (3) TKG and Article 6 (1) (a) (consent) and/or (f) (legitimate interest) of the GDPR.
Google is also certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection law(https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).
The user data is stored for a period of 14 months.
You can find detailed information on data use by Google, your options for settings and objections on the following Google websites: https://www.google.com/intl/de/policies/privacy/partners (“Data use by Google when you use our partners’ websites or apps”), http://www.google.com/policies/technologies/ads (“Data use for advertising purposes”), http://www.google.de/settings/ads “Manage information that Google uses to show you advertising”).
MOUSE-TRACKING
Our concern within the meaning of the GDPR (legitimate interest) is the improvement of our offer and our website. Therefore, we use Hotjar to better understand the needs of our users and to optimize the offer on this website. Hotjar’s technology gives us a better understanding of our users’ experiences (e.g. how much time users spend on which pages, which links they click on, what they like and dislike, etc.) and this helps us to tailor our offering to our users’ feedback. Hotjar works with cookies (see above) and other technologies to collect information about the behavior of our users and their end devices (in particular IP address of the device (is only recorded and stored in anonymized form), screen size, device type (Unique Device Identifiers), information about the browser used, location (country only), preferred language for displaying our website). Hotjar stores this information in a pseudonymized user profile. The information is neither used by Hotjar nor by us to identify individual users or merged with other data about individual users. Further information can be found in Hotjar’s privacy policy: https://www.hotjar.com/legal/policies/privacy.
You can object to the storage of a user profile and information about your visit to our website by Hotjar and the setting of Hotjar tracking cookies on other websites by clicking on this opt-out link .
NEWSLETTER
You have the option of subscribing to our newsletter via our website. In order to provide you with targeted information, we may also collect and process additional information that users provide voluntarily.
To send you our newsletter, we need your e-mail address and your declaration that you agree to receive the newsletter. As soon as you have registered for the newsletter, we will send you a confirmation e-mail with a link to confirm your registration.
You can cancel your subscription to the newsletter at any time. Please send your cancellation to the following e-mail address: office@hotel-feichtinger.at
We will then immediately delete your data in connection with the newsletter dispatch.
GOOGLE-RE/MARKETING-SERVICES
Our concern within the meaning of the GDPR (legitimate interest) is the improvement of our offer and our website. We therefore use the marketing and remarketing services (“Google Marketing Services” for short) of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, (“Google”).
Google is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection law(https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).
With the help of Google Marketing Services, we can display advertisements for and on our website in a targeted manner in order to show users only those advertisements that potentially reflect their interests. For this purpose, Google executes a code and uses so-called (re-)marketing tags, with the help of which an individual cookie is stored in the user’s browser. For the use of cookies see above.
The information collected may also be combined by Google with such information from other sources. If the user subsequently visits other websites, he can be shown ads tailored to his interests.
In addition, the IP address of the user is recorded via Google Analytics, but immediately pseudonymized (e.g. by deleting the last 8 bits). As a result, only a rough localization is possible, the ads are not managed and displayed for a specific person, but for the cookie owner, regardless of who this cookie owner is. Of course, this does not apply if a user has expressly allowed Google to process the data without this pseudonymization. The information collected by Google marketing services about users is transmitted to Google and stored on Google’s servers in the USA. The user’s IP address is not merged with the user’s data within other Google offers.
Among other things, we use cookies from the Google marketing service “Google AdWords”; we may display third-party advertisements on the basis of the Google marketing service “AdSense” and its cookies. You can find more information on the use of data for marketing purposes by Google at https://policies.google.com/technologies/ads, Google’s privacy policy is available at https://www.google.com/policies/privacy available.
We also use the “Google Tag Manager” to integrate the analysis and marketing services offered by Google into our website and to manage them centrally.
ONLINE PRESENCE IN SOCIAL MEDIA
We operate online presences within social networks and platforms in order to be able to communicate with users, interested parties and customers who are active there. When accessing these networks and platforms, the terms and conditions and data processing guidelines of the respective operators apply.
Unless otherwise stated in our privacy policy, we process users’ data when they communicate with us on social networks and platforms.
USE OF FACEBOOK SOCIAL PLUGINS
Our concern within the meaning of the GDPR (legitimate interest) is the improvement of our offer as well as the analysis, optimization and economic operation of our website. We therefore use social plugins (“plugins”) from the social network facebook.com, which is operated by Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”). The plugins can display content such as graphics, text contributions or videos or elements for interaction on the website. You can recognize them by one of the Facebook logos (“f” on a corresponding background, the “thumbs up” sign or the terms “Like” or “Gefällt mir”) or the label with the addition “Facebook Social Plugin”. You can view the list and appearance of Facebook social plugins here: https://developers.facebook.com/docs/plugins/.
Facebook is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection law(https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).
Further information regarding data collection by Facebook, the further processing and use of the data as well as user rights and setting options to protect privacy can be found in Facebook’s data protection information: https://www.facebook.com/about/privacy/.
Content and functions of the Twitter service may be integrated into our online offering. They are offered by Twitter Inc, 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. This may include, for example, content such as images, videos or texts and buttons with which users can react to the content. If the users are members of Twitter, Twitter can assign access to the content and functions to the respective user profiles. Twitter privacy policy: https://twitter.com/de/privacy.
Twitter is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection law(https://www.privacyshield.gov/participant?id=a2zt0000000TORzAAO&status=Active).
Content and functions of the Instagram service may be integrated into our online offering. They are offered by Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA. This may include, for example, content such as images, videos or texts and buttons with which users can react to the content. If the users are members of Instagram, Instagram can assign the access to the content and functions to the respective profiles of the users. Instagram privacy policy: http://instagram.com/about/legal/privacy/.
Content and functions of the Pinterest service may be integrated into our online offering. They are offered by Pinterest Inc, 635 High Street, Palo Alto, CA, 94301, USA. This may include, for example, content such as images, videos or texts and buttons with which users can react to the content. If the users are members of Pinterest, Pinterest can assign access to the content and functions to the respective user profiles. Pinterest’s privacy policy: https://about.pinterest.com/de/privacy-policy.
Content and functions of the Xing service may be integrated into our online offering. They are offered by XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany. This can include content such as images, videos or texts and buttons with which users can react to the content. If the users are members of Xing, Xing can assign the access to the content and functions to the respective profiles of the users. Privacy policy of Xing: https://www.xing.com/app/share?op=data_protection.
Content and functions of the LinkedIn service may be integrated into our online offering. They are offered by LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. This can include content such as images, videos or texts and buttons with which users can react to the content. If the users are members of LinkedIn, LinkedIn can assign the access to the content and functions to the respective profiles of the users. Privacy policy of LinkedIn: https://www.linkedin.com/legal/privacy-policy.
LinkedIn is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection law(https://www.privacyshield.gov/participant?id=a2zt0000000L0UZAA0&status=Active).
VIMEO
Videos from the “Vimeo” platform may also be integrated into our website. They are offered by Vimeo Inc, Attention: Legal Department, 555 West 18th Street New York, New York 10011, USA. Privacy policy: https://vimeo.com/privacy.
YOUTUBE
Videos from the “YouTube” platform may also be integrated into our website. They are offered by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Privacy Policy: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.
YOUR RIGHTS
In principle, you have the right to information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or that your data protection rights have been violated in any other way, you can lodge a complaint with the supervisory authority. In Austria, this is the data protection authority.
You can reach us using the following contact details:
Hotel Feichtinger GmbH
Lendplatz 1A
A-8020 Graz
Tel.: 0043 (0)316 – 724 100
Fax: 0043 (0)316 – 724 100-4
Email: office@hotel-feichtinger.at
